Meet The Instructors

Raise The Grade is proud to have experienced instructors who collectively have over 250 years of experience in the areas of hospitality/lodging, food service, customer service, and other relevant industries. Each student leaves class armed with more knowledge of food safety/sanitation and with a positive, up-beat, and professional passion for the food service & hospitality industry.

Josh Cooke
Josh CookeDirector of Training
(The funny people person)
Jacob Young
Jacob YoungDirector of Operations
(2nd funniest & good with logistics)
Kaitlyn Pacitto
Kaitlyn PacittoBusiness Development Specialist
(Is actually the one in charge)
Vanessa Matos
Vanessa MatosSpanish and English Training Specialist
(Likes watching scary movies with her daughter and will be the next TikTok sensation!)
Paola Matthieu
Paola MatthieuSpanish and English Training Specialist
(Has the warmest smile; which is helpful in winter)
Ron Mazaleski
Ron MazaleskiTraining Specialist
(Has a voice which melts butter)
Bill Bauer
Bill BauerTraining Specialist
(By far the BEST golfer of the group)
Maria Anderson
Maria AndersonTraining Specialist
(Loves the outdoors and nurtures us all)
Mark Knox
Mark KnoxTraining Specialist
(Frequently mistaken for Howie Mandel)
Randy Stallings
Randy StallingsTraining Specialist
(Master Pickler – on and off the court)
Betty Telford
Betty TelfordTraining Specialist
(She brings the class to the group)
Ross Jackson
Ross JacksonTraining Specialist
(His laugh and warmth bring to mind, Santa Claus)